January 12, 2022
Dear Valued Customers,
First, our warm wishes for a very Happy New Year and good health to you and your loved ones! We want to express our sincere appreciation for your business and support of A2O Water & Think Alkaline this past year.
Our priority remains in delivering outstanding innovation, superior quality, and exceptional service. Due to the continuing increase in materials, labor, and transit costs, our prices will be adjusted to partially reflect these changes effective February 1, 2022.
We have maintained our current pricing for the past 15 years despite costs have increased significantly, and disruptions in supply chain and the pandemic have exacerbated the situation. With your support we will continue to be a leading supplier of original Japanese alkaline water ionizers, USA made replacement filters and home & travel countertop filters.
Thank you for your understanding and your business!
Sincerely,
A2O Water | Think Alkaline
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May 29, 2020
Dear Valued Customers and Business Partners,
Following best practices recommended by Public Health agencies, and in our effort to protect the health and safety of our staff, customers, and community, A2O will continue with Curbside Service until further notice.
Our online and phone orders are operating with no interruptions, and our customer service team is available via phone during normal business hours of Monday-Friday from 9am-6pm PST.
If you have any in-person sales or services needs such as order pickup or Deep Cleaning, please call ahead at (909) 468-0999 to schedule an appointment. We are adhering to strict protocols for cleaning and sanitizing of the machines and ask that if you are experiencing any respiratory symptoms to please reschedule your service for a later date.
Thank you for your continued support and cooperation.
Healthy body, healthy mind!
A2O Water | Think Alkaline
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April 17, 2020
Dear Valued Customers and Business Partners,
Pursuant to the updated Safer at Home Order, we are extending our temporary suspension of face-to-face service operations until May 15th. Our online and phone orders are being processed with no interruptions, and our customer service team is ready to assist you via phone and email during normal business hours of Monday-Friday from 9am-6pm PST.
A2O continues to implement the necessary precautions to ensure the health and safety of our staff, customers, and community. All services are curb-side only for drop-off and pick-up and by appointment.
If you have a Deep Cleaning Service request, please call ahead at (909) 468-0999 to schedule an appointment. We ask that if you are experiencing any respiratory symptoms to please reschedule your service for a later date.
Thank you for your support.
Stay healthy!
A2O Water | Think Alkaline
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March 20, 2020
Dear Valued Customers and Business Partners,
We want to let you know that A2O is taking the necessary precautions to ensure the health and safety of our staff, customers, and community. Effective today and through April 19, we are temporarily suspending face-to-face service operations. We will continue to process online and phone orders with no interruptions, and our customer service team is available via phone during normal business hours of Monday-Friday from 9am-6pm PST.
If you have a Deep Cleaning Service request, please call ahead at (909) 468-0999 to schedule an appointment. We are offering Curbside Service for drop-off and pick-up and adhering strict protocols for cleaning and sanitizing of the machines. We ask that if you are experiencing any respiratory symptoms to please reschedule your service for a later date.
Due to an increase in demand of our products including electrolysis enhancers for strong acidic water, replacement filters, home & travel countertop filters, and pH test kits, there may be an increase in processing time of your order. Rest assured that we are working hard to meet the needs of our customers to minimize any delay.
Thank you for your understanding and cooperation.
To your health,
A2O Water | Think Alkaline